Frontier's kind of fun
BILL BULEY | Hagadone News Network | UPDATED 14 years, 4 months AGO
<p>JEROME A. POLLOS/Press Ron Glines, customer zone technician with Frontier Communications, visits with customers Thursday at Silverwood Theme Park during Frontier's customer appreciation days event.</p>
Bill Buley covers the city of Coeur d'Alene for the Coeur d’Alene Press. He has worked here since January 2020, after spending seven years on Kauai as editor-in-chief of The Garden Island newspaper. He enjoys running. | August 5, 2011 9:00 PM
ATHOL - Thanks, customers.
That message was delivered loud and crystal clear Thursday and today by Frontier Communications with Customer Appreciation Day at Silverwood Theme Park.
What better way to say thanks than with a discount into the popular place known for rides, both on land and water, games and food, along with prizes?
"It's our way that we can give back to the community and thank our customers," said Vickie Bullard, Frontier general manager for North Idaho and Montana.
Bullard said 1,400 Frontier customers took advantage of the offer and saved $14 a ticket. More are expected today.
"It's just a great partnership with Silverwood, who is also our customer," she said.
The company is doing well financially, according to a press release.
On Wednesday, it reported second quarter revenue of $1,322.3 million, operating income of $238.3 million and net income attributable to common shareholders of Frontier of $32.3 million, or 3 cents per share.
"The one-year anniversary of Frontier's transformational acquisition demonstrated a solid turnaround in operations and improved profitability," said Maggie Wilderotter, Chairman & CEO of Frontier Communications in a press release.
As of June 30, the company had 3.3 million residential customers and 326,800 business customers. It increased its high-speed Internet customers by about 7,400 during the second quarter, which includes a net loss of 4,900 FiOS data customers.
Frontier has about 1,715,100 high-speed Internet customers and 554,200 video customers.
Wilderotter said their broadband network has expanded to 466,000 new homes
"Frontier has a great market opportunity ahead of it which, when combined with our cost discipline, will continue to reward our stakeholders with a stronger capital structure and a stable dividend," she said.
And there's still time for Frontier's kind of fun.
Frontier brought in general managers from Washington, Idaho and Montana on Thursday, along with about 50 staffers - all wearing bright red shirts - to work at four tents set up throughout the park.
Those stopping at the booth could take part in a scavenger hunt and earn prizes, or win backpacks, lunch bags, plastic wallets and child ID kits.
"We're having a great time," Bullard said.
And they plan to do it again next year.
"We're hoping that this is our first annual Frontier customer appreciation day at Silverwood," she said.
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