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Fast conversion for concession firm

CHRIS PETERSON | Hagadone News Network | UPDATED 10 years, 7 months AGO
by CHRIS PETERSON
Chris Peterson is the editor of the Hungry Horse News. He covers Columbia Falls, the Canyon, Glacier National Park and the Bob Marshall Wilderness. All told, about 4 million acres of the best parts of the planet. He can be reached at editor@hungryhorsenews.com or 406-892-2151. | June 21, 2014 9:00 PM

Over the course of three months, Xanterra Parks and Resorts has transformed the former Pamida store in Columbia Falls into a warehouse and laundry for its Glacier National Park operations.

The front half of the former discount store serves as a warehouse, storing everything from T-shirts to dishes. The rear half has been transformed into a laundry, handling tons of laundry a day for the major lodges and motels in Glacier Park.

Xanterra, operating locally as Glacier National Park Lodges, won the concessioner bid to run the Park’s lodges, camp stores and red buses last year.

The company had to get the warehouse and laundry facility up and running quickly, according to Amy Dempster, director of sales and marketing for the company. The firm only had about three months from closing on the property to when it had to have the facility ready.

“The contractor did a great job,” she said.

The laundry is state of the art, with EcoLab equipment that automatically adjusts to the type of laundry being washed.

The giant washing machines, more than six feet tall, can handle loads up to 275 pounds at a time, although typical loads are about 200 pounds.

The machines also use less water, manager Aric Bethke said. The last rinse cycle of each load is used in the next load’s first wash cycle, saving about 30 gallons a load.

The dryers handle about 125 pounds per load. Bed linen goes to an automatic folder that presses, irons and folds sheets. A smaller folder handles other items. The bed-sheet folder’s roller iron is heated to 350 degrees. The machine irons out wrinkles and puffs of air folds sheets as they run through the machine.

Each day, trucks arrive from the park’s east and west sides delivering laundry and recyclables such as glass, cardboard and aluminum cans. The trucks haul back clean clothes and linen along with needed supplies from the warehouse, Bethke explained.

About 15 employees work at the laundry, which will typically operate from May until October.

Overall, Xanterra employs about 50 full-time and 600 seasonal workers in its Glacier Park operations.

Xanterra also takes pains to purchase local products and goods, Dempster said. Montana Coffee Traders Coffee, for example, is sold at all its concession sites in Glacier. Xanterra also purchases produce from local farms.

There’s still work to do in Columbia Falls. The smaller building south of the warehouse, which also was a Pamida store, will house the company’s local office workers. Remodeling there should be completed this fall.

Xanterra also plans to build a new garage and storage facility for the red bus fleet in the Columbia Falls area. The fleet is currently housed in a hangar at Glacier Park International Airport. Maintenance work on the buses is done at an area garage.

Columbia Falls City Manager Susan Nicosia said Xanterra’s investment  has been welcome. She noted that company officials specifically wanted to build in Columbia Falls when the park concession contract was awarded.

“It speaks volumes for our community that they chose to be here,” she said.

The hope is Xanterra’s presence will attract more business to Columbia Falls, which has numerous vacant commercial spaces.

Peterson writes for the Hungry Horse News.

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