Alliance Data receives workforce training funds to create 364 jobs

Alliance Data will create 364 permanent full-time positions at its Coeur d’Alene customer support facility and provide training using $87,311 from the Idaho Department of Labor’s Workforce Development Training Fund.

The new workers will bring the total of employees at the Coeur d’Alene location to 810 by Feb. 28, 2018. Wages will range from $20.74 per hour to no less than $12 per hour. Structured on-the-job training will include negotiation skills, fraud detection, customer interaction/motivation and debt collection regulatory and legal requirements.

Alliance Data, headquartered in Columbus, Ohio, is a provider of tailored marketing and loyalty solutions, delivered through branded credit programs. The Coeur d’Alene customer care center provides support for many of Alliance Data’s more than 145 credit programs representing many of the world’s most recognizable brands.

Idaho’s Workforce Development Training Fund, established in 1996 by the Idaho Department of Labor, is used to reimburse businesses for the cost of training new workers or retraining existing workers with skills necessary for specific economic opportunities and industrial expansion initiatives.

Eligible businesses must produce a product or service sold outside their region, and the jobs must pay at least $12 an hour and include employer-assisted health insurance. The fund is financed by a 3 percent set-aside of the unemployment insurance taxes paid by businesses each year. Learn more about the fund on the Labor website.