The Benewah County Motor Vehicle office, as of Monday, will no longer conduct transactions for out-of-county customers.

Customers who reside in the border communities of Worley, Harrison, Medimont, Calder, Avery and Clarkia who regularly do business here will be included with the Benewah County residents for business.

“Half of my staff from the assessor’s office has been working with DMV for three weeks since we received new software from ITD,” said Assessor Donna Spier.

The customer count from neighboring counties is growing instead of shrinking, putting a burden on the already limited county resources, according to a press release.

“These positions are paid by Benewah County tax dollars and they need to be able to do the jobs they are hired to do," Spier said.

Another big change is that customers will need to have their paperwork ready and in hand when they come through the door or they will be turned away.

“We have always prided ourselves for having excellent customer service and have spoiled our customers,” Spier said.

Customers are encouraged to handle renewals online, through the mail or by drop off box in the hall.