Flathead Business Newsmakers

• WEL-LIFE AT KALISPELL, a provider of assisted living care, is the recipient of Pinnacle Quality Insight’s 2022 Customer Experience Award. Wel-Life qualified in the categories of Overall Satisfaction, Variety of Food/Menu Choices, Cleanliness, Response to Problems, Communication, Recommend to Others, and Overall Customer Experience.

The award is based on monthly telephone surveys to clients and their families. By qualifying for the Pinnacle Customer Experience Award, WEL-Life scored in the top 15% of the nation across a 12-month average of resident surveys.