Bronco Inn named Travelers’ Choice hotel
JOEL MARTIN | Hagadone News Network | UPDATED 2 years, 3 months AGO
The Bronco Inn, shown here in December 2020, recently garnered the 2022 Travelers’ Choice Award from Tripadvisor for being among the top 10% in good reviews on the Tripadvisor website.
FILE PHOTO
Joel Martin has been with the Columbia Basin Herald for more than 25 years in a variety of roles and is the most-tenured employee in the building. Martin is a married father of eight and enjoys spending time with his children and his wife, Christina. He is passionate about the paper’s mission of informing the people of the Columbia Basin because he knows it is important to record the history of the communities the publication serves. | July 27, 2022 4:52 PM
RITZVILLE — The Bronco Inn, a Best Western hotel in Ritzville, was recently selected for a Travelers’ Choice Award by the online travel company Tripadvisor.
The Travelers’ Choice Certificate of Excellence is given annually to hotels, restaurants and other travel-related businesses that rank in the top 10% in consistently good reviews on Tripadvisor’s website, according to Bronco Inn General Manager Nichole Thiel.
“This has been a time of unprecedented challenges for hospitality businesses around the globe,” wrote Kanika Soni, chief commercial officer for Tripadvisor in a letter to Thiel. “Against this backdrop, standing out to your guests and maintaining high levels of customer satisfaction is a massive accomplishment. Earning a Travelers' Choice Award means you have consistently delivered positive experiences over the past year, promoting guests to leave you great reviews on Tripadvisor.”
According to documentation from Tripadvisor, a business must meet certain criteria to receive a Travelers’ Choice Award:
• It must have an overall bubble rating of at least four out of five on Tripadvisor.
• It must meet a minimum number of reviews.
• It must have a listing period of at least 12 months on Tripadvisor.
Tripadvisor’s website describes the company as the world’s largest travel guidance platform, with more than 1 billion reviews relating to over 8 million businesses.
“We’re very prideful and our staff works hard to earn this,” said Thiel.