Avista rose to challenges of windstorm

The Dec. 17 windstorm caused widespread damage across North Idaho, with high winds toppling trees and limbs into power lines and poles and even houses. 

At the height of the story, more than 80.000 customers were without power. 

Over six days, Avista and contract partners worked around the clock to bring service online. They were successful

By 4 p.m. Dec. 22, crews had completed repairs in all affected areas. They moved from one hard-hit area to the next, working to bring power back to homes and businesses. It was not easy. Remote and hard-to-access locations posed the greatest challenges, with rugged terrain, downed poles, fallen trees and storm debris slowing progress.

It was a major challenge. 

Avista did well under difficult circumstances. They know how important it is for homes to have power. It could save lives. 

We know some will argue this is Avista's job and responsibility, so they should be ready when Mother Nature throws a curveball. But let's give credit where it is due.  

Per Avista, more than 500 individuals played a direct role in restoration efforts. Frontline electric crews replaced poles, restrung wire and rebuilt critical infrastructure, while support staff and community partners stepped up to assist. Local organizations provided warm meals to utility workers, and generators were delivered to some rural areas to offer heat and shelter for towns without power.

We agree with Avista that "what truly made this event remarkable was the way our communities came together. Customers shared messages of encouragement on social media, reminding crews that their efforts mattered. Others found creative ways to bring cheer during challenging conditions, from festive Santa costumes in cold workplaces to neighbors checking in on one another. These gestures of support uplifted our teams and reinforced the strength of the Inland Northwest spirit."

Avista President and CEO Heather Rosentrater put it well:

“The Inland Northwest’s natural beauty comes with challenges — when heavy rains saturate the soil and strong winds follow, the impact can be severe. Thanks to the combined efforts of our teams and contractors, we overcame those obstacles. The patience and support shown by our communities made a real difference, and we deeply appreciate it.”

So do we.