Restoration Healthcare has added primary care and behavioral health, doubled its team, and nearly doubled its space from 6,000 to 10,000 square feet with its recent expansion to 1875 N. Lakewood Drive in the Riverstone Business Park. 

"We moved here about three weeks ago," said Restoration Healthcare CEO Jana Hull. "Our new teams are settling in place — and we're excited to expand into a new part of health care that we haven't been in before." 

Restoration Healthcare started in 2019 on Sherman Avenue and moved to its Main Street location in Riverstone a few years ago. It also has two offices in Boise. 

Hull said the move to the newest location was prompted by a "huge demand for primary care providers." 

"There was a shortage, actually, and so we have four primary care providers who've recently started with us. We've also added behavioral health therapists to our team," Hull said. "We want to provide a lot of different services under one roof so it's easy for providers to refer within the company and keep continuity of care for the patients." 

Hull said their "whole person approach" to physical and mental health has been well received. 

"We've been getting great feedback from patients that they like this environment where they can see different people, get different care all under one roof," Hull said. "They don't have to learn a whole new system or meet a whole new team like they'd have when going to several locations to get the care they need." 

Another added benefit for Restoration Healthcare patients, Hull said, is that they work with most insurance companies. 

"That's another thing people really like," Hull said. "A lot of them have been either cut off from their provider because of insurance issues or the panels are just filled up." 

Restoration Healthcare also takes Medicare. 

"A lot of our practice is Medicare. We have something here at Restoration called the Silver Rule — it's about treating every patient like we would want our grandparents to be treated," Hull said. "We really focus on taking care of the elder community. That's a big focus for us. 

Hull said they are treating a variety of illnesses at Restoration Healthcare. 

"We get a lot of chronic and complex patients who have metabolic conditions and autoimmune conditions, diabetes and heart disease," Hull said. "We are also seeing a lot of patients struggling with post-COVID symptoms, feeling like their immune system isn't working quite as well as it used to." 

Hull said their practice works this way: if a patient comes in for primary care and the primary care doctor can treat it, they do. If it's a more complex case that needs more time and focus, they'll refer the patient to Restoration Healthcare's functional medicine program, where the patient can get blood tests and spend at least 45 minutes with a provider. 

"We really focus on giving providers enough time to delve into the issues that their patients are bringing," Hull said. "When you have a typical five-minute turnaround on a patient visit, you can't get to the root of the problem and make the patient feel seen and heard." 

Offering a variety of services under one roof, Hull said, can comfort patients. 

"That's what we are hearing," she said. "Unlike other places, a person can be diagnosed with something, and they need another medic, other treatments that somebody else here provides." 

Seeing multiple providers often means a long wait before treatment. 

"A lot of our services can be provided on the same day or the same week," Hull said. "We have a three-day rule that we try to get everyone within 72 hours if at all possible." 

Hull said Restoration Healthcare's motivation for the whole-person approach to physical and mental health stems from Heritage Health in Coeur d'Alene. 

“I’ve been on the board of directors there for 12 years. I saw them doing this patient-centered medical home model with dental and medical substance abuse and behavioral health and I just loved what they were doing," Hull said. "I believe in it wholeheartedly. What their mission is and our mission here." 

Visit restoration-healthcare.com or call 208-930-1000 for more information.

Now the TidBits    

New and Upcoming 

• Chipotle is now open at 167 W. Neider Ave. in Coeur d'Alene

• A Circle K Store is coming to the southeast corner of Highway 41 and Poleline in Post Falls.

• Ross Dress for Less is coming to Ironwood Square in Coeur d'Alene. It will be located in the old Rite Aid space. 

• Pullman-based Schweitzer Engineering Laboratories is expanding its manufacturing operations to Post Falls.

• Idaho Primary Care and Wellness opened a new location at 1581 E. Edmonton Ave. in Post Falls. 

• Crayon Box Child Care is now open at 245 W. Bosanko Ave. in Coeur d'Alene. 

• Government Way Antique Mall at 7352 N. Government Way in Dalton Gardens is now open. 

• Mor Furniture for Less, located in the Prairie Shopping Center in Hayden, is open. 

Ongoing Projects   

• A Goodwill store is being built at 750 W. Canfield Ave. in Coeur d'Alene.  

• Chase Bank is under development next to Verizon and Starbucks off Prairie Avenue and U.S. 95 in Hayden. 

• The Selkirk Center is building a new Health Care and mixed-use campus at Lancaster Road and Highway 41 in Rathdrum. 

• ATC Manufacturing Inc. in Post Falls is building a project to nearly double its 67,000-square-foot headquarters. 

• Super 1 Foods is building a new location at Highway 41 and Prairie Avenue in Post Falls.      

• A new commercial building is planned for the Riverstone development at 1570 W. Tilford Lane and will bring at least one new dining option to the area. The 7,500-square-foot mixed-use building is expected to be completed in early fall.      

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Have a tip on local business happenings? Contact Bob at [email protected].